Terms and Conditions

General Terms and Conditions
1. When placing orders please email to envoguetrading@aapt.net.au

2. When placing orders please confirm: Item size and colour.

3. Proforma invoices are due prior to delivery.

4. All goods to be inspected upon receipt. Failure to inspect will deem acceptance of goods.

5. Envogue Trading Australia  accepts no responsibility for materials once they are displayed.

6. All prices are subject to change without prior notice.

7. All samples are to be paid for.

Credits and Returns

1. Envogue Trading Australia  reserves the right to accept or reject returns.

2. All claims for credit must be made within 3 working days of delivery or collection via email and
returned to Envogue Trading Australia  with 7 working days. Please ensure accepted returns are accompanied
by a copy of the relevant invoice.

3. Goods returned must not be damaged or marked in any way and must be in full unopened packages.                           

4. No returns shall be accepted in respect to goods once they have been displayed, fixed or altered in any manner.

5. The responsibility and cost of returning goods for credit to our warehouse is solely that of the customer.

6. A 20% handling charge will be applied to the full purchase price.

7. All claims for shortage must be addressed at the time of receipt. Any claims for shortage will not be allowed
once the goods have been accepted.

8. All returns to be sent to PO Box 2013 Tarrawanna NSW  2518
Terms of Payment 

1. Goods to be paid in full before dispatch unless otherwise stated by Envogue Trading Australia .

2. Account customers are reminded that credit may be automatically stopped or withdrawn without further notice
if such customers are in breach of their credit terms with Envogue Trading Australia 
3. All goods must be paid for C.O.D unless otherwise agreed to in writing by Envogue Trading Australia .
Title to and property of the goods shall only pass to the Customer upon receipt by Envogue Trading Australia 
of all moneys payable by the Customer, provided that the goods will be at the Customers risk immediately
following dispatch from Envogue Trading Australia  warehouse.
4. We reserve the right to charge 10% per month on accounts that are unpaid two months after the last day of the
month following the invoice date. Invoices are due and payable on the last day of the month they are generated.

5. All prices and payments are in $AUD

Envogue Trading Australia  has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorised access or disclosure, alteration, or destruction.
When you place orders or access your personal account information, you're utilising secure server software 128-bit SSL, which encrypts your personal information before it's sent over the Internet. SSL is one of the safest encryption technologies available however you need to be aware that 100% security is not always possible. Should any event occur that information is compromised we will notify the customer immediately.  
Envogue Trading Australia strictly protects the security of your personal information and honors your choices for its intended use. Whilst you can enjoy the convenience of paying by credit card we do not store credit card details under any circumstances. We also offer Paypal facilities if you prefer this option.  
Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your user name and password, so do not share these with others.
If for some reason you believe Envogue Trading Australia  has not adhered to these principles, please notify us by email at envoguetrading@aapt.net.au and we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line.
Customer Profiles
As mentioned above, every registered customer has a unique personal profile. Each profile is assigned a unique personal identification number, which helps us ensure that only you can access your profile.
When you register, we create your profile, assign a personal identification number, then send this personal identification number back to your hard drive in the form of a cookie, which is a very small bit of code. This code is uniquely yours. It is your passport to seamless travel across the Envogue Trading Australia website, allowing you to access your order history, re-order quickly, register for free newsletters, and other functionality that we believe would be of interest and value to you. Even if you switch computers, you won't have to re-register just use your Registration ID to identify yourself.
What We Do With The Information You Share
When you join us, you provide us with your contact information, including your name and email address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer.
If at any point we opt to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users via an email. Users will then have the choice as to whether or not we use their information in this different manner.
Envogue Trading Australia  will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Envogue Trading Australia or the site; (b) protect and defend the rights or property of Envogue Trading Australia and its Website, and, (c) act in urgent circumstances to protect the personal safety of users of Envogue Trading Australia  its Website, or the public.

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